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Hot Water Servicing Melbourne

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Hot Water Servicing in Melbourne


Your hot water system is one of the hardest working appliances in the house, and it usually gets ignored until the morning it delivers a cold shower. A yearly service keeps it running efficiently, catches small faults before they become a failed tank, and makes sure the safety valves are doing their job. BM Heating & Cooling services all types of hot water units across Melbourne, from our base in the northern suburbs.

We look after gas storage, electric storage, continuous flow (instantaneous), heat pump and solar hot water systems, and we work on all the major brands. Our licensed technicians test the safety valves, check the anode and tempering valve, flush sediment, inspect for leaks and corrosion, and confirm the unit is heating safely and efficiently. Whether you bought the system from us or not, we can look after it.

An unserviced storage tank quietly corrodes from the inside once the sacrificial anode is spent, and a seized relief valve or a tempering valve that no longer holds 50 degrees is a genuine safety issue. A service is cheap insurance against a burst tank, a scald risk, or a cold shower on the coldest morning of the year.

We service hot water systems throughout Reservoir, Preston, Bundoora, Thomastown, Epping, Coburg, Brunswick, Heidelberg, Northcote and right across the Melbourne metro area.

What a Hot Water Service Includes


A proper service is more than a quick look. Here is what our technicians check, tuned to your type of system.

Safety valves: we test the temperature-pressure relief (TPR) valve, lift the lever to confirm it flows and reseals cleanly, and check the tempering valve is still delivering water to your bathroom outlets at a safe maximum of 50 degrees. Both are safety items with roughly a five-year life and are replaced when needed.

Anode and sediment (storage tanks): we inspect the sacrificial anode rod that protects the steel tank from rust and recommend replacement when it is more than half gone, and we flush sediment from the base of the tank to stop rumbling and efficiency loss.

Gas and electrical: on gas units a licensed gasfitter checks the burner, pilot, thermocouple, gas pressure and flue; on electric units we test the element, thermostat and connections.

Leaks, corrosion and pressure: we inspect fittings, connections, the relief drain line and the whole unit for leaks, rust and correct water pressure, then leave you an honest report on the system and its remaining life.

Plumber servicing a storage hot water tank and checking the relief valve at a Melbourne home

Every Type of Hot Water System, and the Signs Yours Needs a Service


We service the full range of hot water systems found in Melbourne homes: gas and electric storage tanks, continuous flow units, heat pumps and solar. Book a service if you notice any of these signs.

Not enough hot water: running out faster than it used to, or water that turns from hot to cold.

Rusty or smelly water: discoloured, cloudy or metallic-smelling hot water, which usually means internal corrosion or a spent anode.

Leaks or noises: water pooling around the base of the unit, or rumbling, popping and banging from sediment build-up.

Pilot or bills: a gas pilot that will not stay lit, or rising energy bills for the same usage. If your system is 8 to 12 years old, a service is also the right time to weigh up repair versus an upgrade.

Technician servicing a heat pump hot water system with tank and compressor at a Melbourne home

Why Regular Servicing Matters


Longer Tank Life

Replacing a spent anode and flushing sediment can roughly double the life of a storage tank, delaying the cost of a full replacement.

Safety & Lower Bills

A working relief valve and a tempering valve holding 50 degrees protect your family from scalds and pressure faults, while a clean, efficient unit costs less to run.

Fewer Cold Showers

Servicing catches worn parts and small faults early, so you are far less likely to be caught out by a breakdown when you need hot water most.

How Often to Service, and the Brands We Look After


As a general rule, have gas storage, electric storage and heat pump systems serviced once a year, continuous flow units every one to two years, and solar every two to three years. The anode rod should be inspected around every five years and replaced when more than half gone, and the relief and tempering valves tested every year.

You do not need to have bought your system from us for us to service it. Our technicians work on all the major brands sold in Melbourne, including Rheem, Rinnai, Dux, Vulcan, Bosch, Aquamax, Thermann and Chromagen, plus heat pump brands like Reclaim, Sanden and iStore.

If your unit is old, leaking or repeatedly failing, we will tell you honestly and explain your replacement options, including whether a rebated heat pump upgrade under the Victorian Energy Upgrades program is the smarter move. No pressure, no upselling, just straight advice from a licensed team.

BM Heating and Cooling hot water service van in Melbourne

Book Your Hot Water Service in Melbourne


Keep the hot water running and avoid a burst tank or a cold shower with a yearly service on any type of hot water system. Our friendly, licensed team will service it properly and explain everything in plain language.

Call us now to book your service, or fill out our online form and we will get straight back to you.

Email: admin@bmheatingandcooling.com    Phone: 0487 395 496

Hot Water Servicing FAQs


Every 12 months for gas storage, electric storage and heat pump units, every one to two years for continuous flow, and every two to three years for solar. Regular servicing keeps it efficient and catches faults early.

Inspect it around every five years and replace it when it is more than half corroded. The anode protects the steel tank from rust, and replacing it can roughly double the life of a storage tank.

Yes. There is no tank to flush or anode to replace, but the burner, gas pressure, ignition, filters and water valves still need checking every one to two years to keep it running safely and reliably.

A service is scheduled preventative maintenance: checks, a sediment flush and valve tests. A repair fixes a specific fault. Regular servicing reduces the chance of needing a repair or an early replacement.

Usually internal tank corrosion or a spent anode rod. Book a service, because left too long the tank can corrode through and leak, which means a full replacement.

Not necessarily. It is often a faulty thermocouple or a dirty burner, both of which a licensed gasfitter can fix during a service. We will tell you honestly if replacement is the better option.

If it is 10 or more years old, leaking or repeatedly failing, replacement is usually better value than repeated repairs, and a heat pump upgrade may qualify for a Victorian rebate. We will assess it and give you straight advice.

Yes. Victorian plumbing rules require hot water to bathroom outlets at a maximum of 50 degrees through a tempering valve for scald protection. We test it at every service, and it has a service life of about five years.

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