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Reclaim Heat Pump Hot Water in Melbourne

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Reclaim Energy is an Australian company that makes some of the most efficient hot water systems available, using natural refrigerants to pull heat out of the air rather than burning gas or running a power-hungry element. A Reclaim heat pump can cut your hot water running costs by up to 80 percent compared with a conventional electric system. The range covers the proven CO2 (R744) Wi-Fi heat pump and the newer Eco R290 integrated model. At BM Heating & Cooling we supply, install and replace Reclaim heat pumps across Melbourne, size the system to your household, and handle the federal and Victorian rebate paperwork that cuts the up-front cost.

Reclaim Heat Pump Hot Water, Australian Made


Reclaim Energy is an Australian brand, and its heat pumps are Australian made and designed for our conditions, backed by local 24/7 support. Switching an old electric or gas system to a Reclaim heat pump is one of the easiest ways to bring a household's energy bills down.

A heat pump draws warmth out of the outside air using a natural refrigerant, then transfers that heat into the water in a storage tank. Because it moves heat rather than making it, it uses a fraction of the energy for the same hot showers. Reclaim offers two natural-refrigerant ranges so there is a system to suit different homes.

  • Natural refrigerants: CO2 (R744) on the CO2 model and R290 on the Eco, both with very low global warming potential.
  • Up to 80% cheaper to run than a conventional electric storage system.
  • Australian made with smart app control and long warranties.
Reclaim heat pump hot water unit

How a Reclaim Heat Pump Works


A Reclaim heat pump works like a reverse-cycle air conditioner or a fridge in reverse. Rather than making cold, it collects warmth from the air and puts it into your water. Here is what happens.

  • Fan draws in air: a quiet fan pulls outside air across the unit, even on cool days.
  • Natural refrigerant absorbs heat: CO2 or R290 soaks up warmth from that air.
  • Compressor: compressing the refrigerant raises its temperature further.
  • Heat exchanger: that heat is transferred into the water in the storage tank.
  • Storage tank: the hot water is stored ready for showers, taps and appliances.
  • Smart controller: set schedules and modes, and run it during the day on solar, from the Reclaim app.

The Reclaim Heat Pump Range


Reclaim makes two natural-refrigerant ranges. Both are Australian made, save up to 80 percent versus electric and come with smart app control. Here is how they compare.

ModelRefrigerantTankControlsWarranty
Reclaim CO2 Wi-FiCO2 (R744) naturalMatched storage tankSmart Wi-Fi controller, 8 operational modesUp to 10-year controller warranty
Reclaim Eco R290R290 naturalIntegrated 200L or 300LReclaim Smart Life app, Eco / Boost / Holiday modes8-year parts & labour

Not sure which suits your home? We match the Reclaim model and tank size to how many people live there and how you use hot water, then recommend the right system at your free quote.

Smart Control, Natural Refrigerant & Rebates


Smart app control: the free Reclaim app (iOS and Android) lets you set schedules and switch between operational modes, including a One-Shot Boost for busy days and a Holiday Mode when you are away. The CO2 controller offers 8 operational modes with real-time usage monitoring and weekly trends.

Solar and home management: Reclaim heat pumps include PV optimisation and home-management integration, so they can run during the day on your solar to push the running cost down further.

Natural refrigerant: CO2 (R744) or R290, both with very low global warming potential, for a cleaner system than older synthetic refrigerants.

Rebate eligible: heat pump hot water qualifies for federal STCs and the Victorian VEU rebate, which take a large chunk off the up-front price. The amount depends on your zone and unit, so we confirm what applies to you at your quote.

Reclaim heat pump system with tank and smart controller

Why Choose a Reclaim Heat Pump


Australian Made

Reclaim Energy is an Australian company, its heat pumps are Australian made and designed for our conditions, with local 24/7 support.

Natural Refrigerant

CO2 (R744) or R290, both natural refrigerants with a very low global warming potential, cleaner than older synthetic gases.

Up to 80% Cheaper

A Reclaim heat pump uses a fraction of the electricity of a conventional element system, cutting hot water running costs by up to 80 percent.

Smart App Control

Set schedules, boost, and run on solar from the free Reclaim app, with real-time usage monitoring on the CO2 controller.

Long Warranties

Up to a 10-year controller warranty on the CO2 model and an 8-year parts and labour warranty on the Eco R290.

Rebate Eligible

Eligible for federal STCs and the Victorian VEU rebate, which reduce the up-front cost of the upgrade.

Cheaper and Cleaner Hot Water


Hot water is one of the biggest energy users in most homes, so switching to a heat pump makes a real difference to your bills. A Reclaim heat pump uses up to 80 percent less electricity than a conventional electric storage system for the same hot water, and running it on solar during the day can lower that further. It runs on electricity rather than gas, which suits homes moving away from gas, and its natural refrigerant is a cleaner choice. We assess your home, your hot water use and your solar setup, and give you honest advice on the right Reclaim model and tank size.

Reclaim Warranty

The Reclaim CO2 model comes with up to a 10-year controller warranty, and the Reclaim Eco R290 comes with an 8-year parts and labour warranty. Our own workmanship guarantee covers the installation, and we register your system so the warranty is in place from day one.

We also handle the rebate paperwork where it applies, so the federal STC and Victorian VEU discounts are taken off your price rather than left for you to chase.

Our Reclaim Installation & Replacement Process


1. Free onsite assessment: we check your existing system, hot water use, power supply and where the new unit and tank can sit, and confirm your rebate eligibility.

2. Model recommendation & quote: we recommend the Reclaim CO2 or Eco R290 to suit your household, apply the STC and VEU rebates, and give you a clear, itemised quote.

3. Licensed installation: our licensed installers remove the old system, fit and connect the new Reclaim heat pump and tank, and set up the controller and app, usually in a day for a straightforward changeover.

4. Testing & handover: we commission the system, check it heats correctly, register the warranty and show you how to run the modes and app before we leave.

Areas We Serve Across Melbourne


BM Heating & Cooling installs and replaces Reclaim heat pump hot water right across Melbourne. From our base in the northern suburbs we regularly work through Preston, Reservoir, Coburg, Brunswick, Bundoora, Heidelberg, Ivanhoe, Northcote and Thornbury, and out to Melton and the wider metro area. See our full list of service areas, the main hot water systems page, or compare with the iStore heat pump range.

Family enjoying reliable hot water in a modern Melbourne home

Reclaim Heat Pump Installed by BM Heating & Cooling


Choosing the right Reclaim model and tank size, installing it in a good spot and setting up the controls is what makes the difference to how much you save and how reliably you get hot water. We match the system to your household and hot water habits rather than pushing one option.

Whether you are replacing a failed electric or gas system, planning ahead before yours dies, or moving your home to all-electric, our licensed installers handle it end to end, including the rebate paperwork, backed by the Reclaim warranty and our own workmanship guarantee.

We also install and service other trusted hot water options, including the iStore heat pump range, so if a Reclaim is not the right fit we will tell you honestly and match your home to the best system.

Reclaim Heat Pump FAQs


Reclaim Energy is an Australian company that makes heat pump hot water systems using natural refrigerants. Its systems can save up to 80 percent on hot water running costs compared with conventional electric, are Australian made, and come with smart app control and long warranties, including up to a 10-year controller warranty on the CO2 model.

Reclaim uses natural refrigerants. The Reclaim CO2 model uses carbon dioxide (R744) and the Reclaim Eco model uses R290. Both are natural refrigerants with a very low global warming potential, which makes them a cleaner choice than systems using older synthetic refrigerants.

The Reclaim CO2 is the proven CO2 (R744) system with a smart Wi-Fi controller offering 8 operational modes and up to a 10-year controller warranty. The Reclaim Eco R290 uses R290 refrigerant in an integrated tank, available in 200L and 300L, with easy plug-in installation, the Reclaim Smart Life app and an 8-year parts and labour warranty. Both save up to 80 percent versus electric and are Australian made. We help you pick the right one at your quote.

Reclaim states its heat pumps can cut hot water running costs by up to 80 percent compared with a conventional electric system, because a heat pump moves heat from the air rather than making it. Running it during the day on solar can lower the cost further. We can talk through the likely savings for your home at your quote.

Yes. Reclaim heat pumps include PV optimisation and home-management integration, so they can be set to run during the day and use your rooftop solar to heat the water, which lowers the running cost even further.

Yes. Reclaim Energy is an Australian company and its heat pump hot water systems are Australian made, designed for Australian conditions, and backed by local 24/7 support.

The Reclaim CO2 model comes with up to a 10-year controller warranty, and the Reclaim Eco R290 comes with an 8-year parts and labour warranty. We confirm the exact warranty for the model you choose and register your system as part of the installation.

Yes. Heat pump hot water systems are eligible for federal Small-scale Technology Certificates (STCs) and, in Victoria, the Victorian Energy Upgrades (VEU) rebate, which reduce the upfront cost. The exact rebate depends on your zone, the unit and your circumstances, so we confirm what applies to you at your quote.

A heat pump hot water system should be serviced about once a year to keep it running efficiently and to protect the warranty. We can set up a service schedule when we install your Reclaim system.

Get a Free Reclaim Heat Pump Quote

Reclaim CO2 and Eco R290 heat pumps, supplied, installed and replaced Melbourne wide, with the rebates handled for you. Free quote.
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