Feedback Review

"Excellent service, installed a replacement evaporative cooler within a week. After 2 months we had a water leak and they came out the next day to repair. Will be utilising services again without question."

"BM Heating and Cooling were prompt, professional and friendly. We are very pleased with our new system."

"The guys that installed the air con were amazing, very knowledgeable and willing to go that extra mile to make sure we were happy."

"From the very start, quick communication straight back. The tech rang prior as promised, attended when he said he would, fixed quickly. Polite and knowledgeable. Overall, very happy."

"BM Heating & Cooling installed our new evaporative air-conditioning unit. Ben and his team were professional, reliable and great value. Would definitely recommend."

"Ben did a wonderful job replacing our old evaporative cooling system. Was punctual, pleasant, professional in all aspects. We highly recommend Ben."

"BM were great from start to finish, communicating clearly and coming out to make sure there wouldn't be any issues come installation. Quick install and saved us from lots of unbearably hot weather — would definitely recommend."

"Highly recommend BM Heating and Cooling. My old split system stopped working — they identified the issue, provided options and quotes, and had a new air con installed quickly. Very friendly and excellent communication throughout."

"Ben was great answering all my questions and very professional. 3 installers came out, all very professional and courteous. They done an amazing job installing my unit — highly recommended and fair price."

"Ollie and the crew installed both evaporative cooling and ducted heating — professional from start to finish. Very diligent, accommodating, and left everything spotless. Couldn't be happier, highly recommend!"

"Always answer the phone, respond to texts and arrive on time. Written quote within an hour or two — while other companies took a week. Install looks very neat and works amazingly. There isn't a single reason this company doesn't deserve all 5 stars."

"Very happy with Ben who installed my new ducted heating system. Would recommend to anyone!!"

"Very happy with Ben and his team who installed our new ducted heating system. Would highly recommend BM Heating & Cooling, thank you Ben!"

"BM Heating and Cooling did a fantastic job installing 5 AC split system units and a new heat pump for us. They also removed an old split system and existing ducted gas heating as we wanted to upgrade to full electric. They worked hard and did an amazing job."

"The technicians arrived exactly when they said they would, and were very courteous. The installation went seamlessly and the old unit and all rubbish was taken away. We were very happy with BM Heating and Cooling and would highly recommend them."

"Fantastic, quick installation of Mitsubishi split at a great price. Ben was the best! Highly recommend! Updated 1 year on — got another split installed and they were fantastic again. Will be going back for a 3rd!"

"The BM crew were super easy to deal with when organising a split system install in my 2 storey townhouse. Ollie was super friendly, clean and organised. Job well done everyone!"

"The upstairs air conditioning from our renovation 10 years ago never worked properly. Zac and Ben quickly identified the problems and completely reconfigured the whole system. Exceptional service — would absolutely recommend."

"Super friendly and helpful. The only company that did a site visit when quoting — really helpful and changed a couple of things for the better. Being able to do both the heat pump and air con on the same day made a huge difference too."

"Replaced a broken evaporative cooler and inefficient gas heating with a combined reverse cycle ducted system. The install was clean, fast, and all rebates were sorted. Couldn't be happier — highly recommend."

"Had these guys replace my mother's ducted heater and they were very professional from start to end. They won't be beaten on price and workmanship. Would highly recommend."

"Highly recommended! Serviced our three ACs, now they're working like a dream again. Really good communication — where others never got back to me. Will happily use them again."

"What a great installation by Ben & Ngor. Installed Mitsubishi 8.0kW split system, no hiccups, all super easy. In and out in 3 hours and everything left nice and clean. Highly recommend."